Refund & Return Policy
At Akwa Marketplace, we want every customer to have a safe and reliable shopping experience.
Return Period
Customers may request a return within 7 days after receiving their order.
Return Conditions
- The product must be unused and in original condition.
- The original packaging and accessories must be included.
- The customer must provide the order number.
Refund Process
Once the returned product is inspected and approved, refunds will be processed using the original payment method.
Contact Us
Email: support@akwamarketplace.com
Phone: +237 671 358 483